For media enquiries, to arrange an interview with one of our media spokespeople or to be added to our press list, please contact us at [email protected]. For any other enquiry, please contact us at [email protected].
We receive many hundreds of new messages and requests for help every week. We try to reply promptly to simple requests but on anything more complicated, please forgive us if we don’t get back to you straight away.
If you want to send us anything sensitive, you can send an encrypted email to our secure account – [email protected]. You will need to sign up for a free protonmail account and contact us using this account, otherwise your email will not be encrypted end-to-end.
If you want to make a complaint, please read our complaints procedure for information about what to do and how your complaint will be handled.
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